Windows could not find any networks, and the Wireless Adaptor was not showing up in the Device Manager.So, I tried reinstalling the Device Driver, but that didn’t fix it.He explained to me that HP will send me a box through Fed Ex, which contains instructions, and that I should pack the notebook into the box (duh), and either get Fed Ex to pick it up, or to drop it off to Fed Ex.He said the box should arrive on Saturday (tomorrow), and that it usually takes 7-10 business days for you to get your notebook back (article on HP’s site says 10-14…). I had determined that the Wireless Adaptor was not working because of hardware problems.So, I shot an email to HP, and they told me to do what I had done already (except, they also wanted me to recover the laptop to factory state, I didn’t want to do that), and said that if the problem persisted after trying those steps, to phone HP Technical Support and explain the problem to them. I explained the problem, and what I did to troubleshoot and attempt to fix it.They were ready to setup the warranty service, but then they realize that the model in question was a Canadian model, and that I would have to phone HP Technical Support.
We have engine parts for Briggs and Stratton, Tecumseh, Kohler, Honda, Kawasaki.
If your Notebook is affected by any of these issues, and qualifies, HP will fix it for free (including shipping charges to and from them).
If your warranty is over, they’ll still fix it if it’s within 1 year of the end of your warranty, they’ll also give you a 90-day warranty on the repair.
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